Unsure where to start? We'll help you figure it out.
Getting the right mobility aid can feel overwhelming - especially when you're researching online alone. Our mobility specialists are here to listen, ask the right questions, and point you in the right direction.
100% NZ Charity Owned
Owned by Your Way | Kia Roha
Free Consultation
No charge, no obligation
Mobile Service
Home and rest home visits
Free Mobility Assessment
Not sure what you need?
Let's work it out together
No sales pressure. No jargon. Just a genuine conversation.
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How it works
Three easy steps from your very first contact to the right solution for your situation.
01
You get in touch
Fill in the form on this page or call us on
0800 243 866. Either way, you'll speak with a real person who knows mobility equipment inside out.
02
We have a proper chat
We'll ask about your situation, what's become difficult, what you'd like to be able to do again, and what your home is like. No script. No rush.
03
We work it out together
A product recommendation over the phone, an invitation to visit a store, or a visit to you directly. We'll find the best next step for your situation.
What makes us different?
1. We're a registered charity
Our goal is your outcome, not our sale
Mobility Centre is owned and operated by Your Way | Kia Roha, a registered NZ charity. That means we're not motivated by commission or quarterly targets. We're motivated by getting the right equipment into the hands of people who genuinely need it.
When our specialists make a recommendation, you can trust it comes from a place of genuine care.
2. Trained, helpful staff
They know this equipment inside and out
Our specialists don't work from a catalogue. They've seen what works for different bodies, different homes, and different lifestyles. They'll ask the right questions about your situation before recommending anything.
Whether you talk by phone, video, or in person, you're speaking with someone who genuinely knows their field.
3. Flexible and accommodating
We'll meet you wherever you are
Can't easily get to a store? We'll come to you*. Want to try the equipment before you commit? We offer rental on many products, including mobility scooters, so you can trial it in real life before making a decision.
*Home visits are dependent on location. Contact us for more information.
What our customers have to say
“Friendly team to chat to and ask questions about products. Always helpful & speedy deliveries. High quality products.”
Jasmine Snell
“This has just about everything you can think of. Great helpful staff to guide you through the process of finding what is best for you.”
Barbara Mundy
“Great suggestions for products to support recovery from double hip surgery. Took away some of the stress on family supporting post surgery..”
Adrianna Astle
“Great selection of products and friendly helpful staff who show you all the options and answer all your questions.”
Maree Philips
Got a few questions?
We've answered the most common ones below. If yours isn't here, just give us a call and we'll sort you out.
Yes, there's no charge and no obligation to purchase anything. We offer free consultations because we know that the right advice upfront leads to better outcomes for everyone.
Most phone or video consultations take around 15-30 minutes, depending on your situation. There's no set time limit - we'll take as long as we need to make sure we understand what you're looking for.
That's absolutely fine. Many people get in touch just to get a better understanding of their options and understand what products are on the market before making any decisions. We're happy to help you think things through at whatever pace suits you.
In some cases, yes. For more complex items like mobility scooters, a visit (whether to your home or rest home) can be the best next step. We'll work out the right approach together during your initial consultation.
Rental is available for many of our higher-value products, including mobility scooters. It's a great way to trial equipment in real life before committing to a purchase. Ask your specialist about rental options during your consultation.
There may be more options than you think, including ACC pathways, Lottery Health Grants, and payment plans. Your specialist can walk you through what might apply to your situation.
We have stores in Hamilton, Papamoa, Hastings, and Lower Hutt, and a van base mobility specialist in Auckland. Phone and video consultations are available nationwide. Visits to homes and rest homes are available in many areas - ask your specialist about coverage near you.
