Your privacy is our business. Mobility Centre is dedicated to ensuring the privacy of our customers and online visitors. As the leading provider of specialised equipment and services for consumers, we believe that privacy and protection of one’s personal information are fundamental human rights and that all individuals should be empowered to exercise their right to information self-determination.
At Mobility Centre we hold our products, operations and our people to the highest standards of privacy and protection of personal data. We adhere to the strongest interpretation of the Principles of Fair Information Practices, and strive to exceed all legal and regulatory requirements respecting the privacy and protection of personal data, regardless of jurisdiction. Because we are headquartered in Hamilton, New Zealand, we comply with the requirements set out in the e-government Website Guidelines found at e-government.govt.nz, and the State Services Commission at firstname.lastname@example.org
When we collect personal information
Mobility Centre does not collect personal information about website visitors and customers without their consent. In cases when such information is requested for us to provide a service, visitors are prompted to provide the minimum amount of information necessary. Typically, personal information is collected:
- to allow us to respond to inquiries and requests
- to allow our process operations to run smoother
- to allow us to send you information you may be interested in
How is your personal information used?
Your personal information is used by Mobility Centre staff only for the purpose stated at the time it is collected, e.g. to reply to your questions or to provide a requested service. It is accessed by Mobility Centre employees only on a need-to-know basis. Your personal data is never used for secondary or unrelated purposes unless otherwise requested or explicitly agreed by you.
It is Mobility Centre’s policy never to share, trade, sell or otherwise disclose personal information to third parties without your informed consent or direction. Informed consent is sought to deliver materials requested by a visitor (eg, with the post office).
Communication without consent could occur in the following circumstances:
- where required by law, eg, through subpoena, warrant or other legal process;
- to collect bad debts or other similar lawful purposes.
- Payment Security is managed through Windcave for mutual security. Encryption protection is managed with an SSL (Secure Socket Layer) certificate, industry standard 128bit encryption software.
How long do we keep your personal information?
Contact information provided by web visitors is kept as long as this information is needed to completely service the contact request, or until that individual requests that we delete that information. Mailing list information and email addresses are kept for only the period of time needed to facilitate the customer’s requests.
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