Mobility Centre Testimonials

Seeking Your Feedback

At Mobility Centre we take great care and pride in providing our customers with a quality service. If you would like to provide us with any feedback or a testimonial, then simply fill in the form below:

 
Just a quick email to say thanks so much for the awesome service. I received my foldable walking stick this afternoon. It is perfect for travel. We are on our way to the airport. 
You guys rock! 
Thanks and regards

Frances T, Auckland


Yesterday I ordered some underwear for my husband and today it arrived safely. Wow what great service, I very much appreciate the service I receive from your firm. It would be great if you passed this email onto the owners of this business. Thanking you.

Pamela C, Waipukurau


I was pleased to take delivery of my tri-walker yesterday. I used it this morning and it fitted into my car very easily and was very satisfactory to use. I thank you, especially Kylie for your attention to this matter. I will be recommending it to others who would find it very useful. 

Jeanette J, Havelock North


Received this morning. Thank you for the excellent service and please pass on to the courier my thanks for an extremely quick delivery. 

Will definitely be buying from you in future. 

Annette H, Auckland


Thank you, Kylie - the 2 in 1 Walker arrived this afternoon and it is a thing of beauty - all assembled too and exactly right.  John is very pleased, it's perfect and exceeded expectations.  It was worth the wait! 

Jenny M, Te Anau


Thanks for sending the back support cushion so quickly. I have tried it in my office chair as well as my car and I'm very pleased to say it has reduced my back pain and increased my comfort. After months of struggling with chronic back pain I'm so glad I found your cushion. I appreciate your advice and efficient service.

Maggie G, Dunedin


I would like to highly recommend the Kitchen Workstation to anyone having difficulty with basic kitchen tasks. As an arm amputee for 50 years I have purchased nearly every gadget known to man with very little success. With this product I now have one amazing object that covers so many tasks. The design and quality are excellent. Thank you for making such a wonderful product available.

Alaine T, Kapiti


Received my Lotion and Cream Applicator at lunch time. Thanks for the very speedy processing and couriering, didn't expect it this quick. Tested it out and it will work good, no more struggling.

Sheryll B, New Plymouth


Just a quick note to say thanks for assisting with our wheelchair hire when we were recently in Wellington.

Ryan D, Auckland


My Handy Bar has arrived early this morning as if by magic.

Thank you very much,this is the first quickest order I have experienced in my whole life.
Now I'm a happy man, thanks again.

Alec T, Auckland


Thank you so much for organising the electric wheelchair hire so promptly it really was a God send as we were struggling with the manual wheelchair! It gave us all more energy to enjoy our visit to Wellington and set me free to get to places independently. Thanks again for going the extra Mile it really was appreciated. 

Thanks again and be assured we will use your company again if/ when we return to Wellington Best wishes to you all.

Christine P, Whangarei


Thank you so much for giving my husband and I our own mobility again now that we no longer drive.

Margaret P, Wellington


Hi there. I received my crutches today thank you and they are perfect.  Much better for me because of my age and injuries than the forearm crutches.

Paul D, Alexandra


The cushion arrived this morning which was brilliantly fast from your end.  Plus the cushion itself is a dream.  I hardly dared hoped for something so perfect.  Thanks.

Mike H, Auckland


Thank you sincerely for all your care and support with getting my new bed.

Please could you also pass on thanks to the delivery man from Tauranga, who also went out of his way to get it all sorted.
I had the best nights sleep in a very long time!
Many thanks.

Bryn L, Tauranga


Thanks so much for your help and advice.  My mum is now able to have a bath again and she couldn't be more pleased.  After not being able to bathe for so long this bath lifter has made a huge difference to her life.  She can now enjoy all the benefits of bathing and she's a happier lady.  I'm happy too knowing she is safe and independent.

Rhonda C, Thames


Thank you very much for the replacement bag for my walking frame.  I am delighted after so much trouble to find one.

Thanking you for great service and making my day.  I would like to order another one as a spare, I have made payment today.

Rae H, Christchurch


Thank you for the prompt way you responded to my initial request for buying a monkey pole. The service you gave me was first class.

My son came to visit at Easter and was pleased with the sturdiness of the pole. Not only did it suit his needs but it looks good. As you said, it was easy to assemble. 
You have one very pleased customer.
Many thanks

Ellen G, Tauranga


I would just like to say thank you.  My mothers shower chair arrived early this morning.  I wasn't expecting it to arrive till maybe Thursday or Friday the latest, so thank you so much for being so efficient.  I only ordered the chair online last Friday evening, and it has arrived already.  I don't order a lot of things online, but I must say this is the quickest I've every received anything.  It was also the first time ordering from you guys.  Thank you for making the experience a really good one.  To everyone involved, your work is appreciated. 

Josephine L, Auckland


Walker arrived safely thank you. Very pleased with it. Has become a constant companion. 

Anthony M, Wellington


Thank you very much for going very much out of your way at such short notice and providing me with the shower chair this week.  Hope you like the chocolates - heard they were the best in Wellington!   

Tania B, Christchurch


Thank you for spending a lot of time last Thursday when my son and I came in for an adjustable bed.  I just wanted to let you know how much I appreciated your friendly, helpful service.  

Jenny D, Kapiti


Thanks for doing that test for me and the photos.  Didn’t expect photos but they are great!  Great customer service!  The Touch And Go tin opener arrived a couple of days ago and I opened a tin of salmon today.  Tin opener is absolutely wonderful!! 

Violet S, Invercargill


Hi team, I am pleased to let you know the car handy bar I ordered last week arrived in good time and has been a great help to my mum who has been struggling for quite some time to get in and out of my car.  Life certainly is easier with gadgets such as this!  Thanks again for your prompt service. 

Melanie H, Invercargill


The arthritis gloves provide firm but gentle support when my hands are weak and painful making it easier to dress, drive, and hold the remote! Wouldn't be without them.

Clare M, Wellington


Product arrived safe this a.m. Fits comfortably and seems to work well.  Thanks for excellent service.

Dave P, Motueka


Just thought I would let you know I recently took one of those blue sports cast protector covers away on holiday for my son who had his arm in a cast but didn’t want to miss the Great Barrier Reef.  He went snorkelling for an hour, including diving down and swimming underwater and white water rafting for a couple of hours and his cast stayed dry!

Sue F, Wellington


I want to thank you for supplying us with the Karma Nimble wheelchair.  It suits our purpose exactly. We needed a powerful powerchair that would collapse and go in the boot of the car for us to use for traveling. My husband can handle each piece as it’s not too heavy, and it has good size batteries which gives us the grunt and work horse of this chair, and does not go flat as other collapsible chairs do.  So once again thanks for the excellent service and fantastic chair.

Caron A, Kapiti


Just a note to say thank you for the sock aid. I found myself smiling when I pulled my sock on this morning. The first time for a couple of years. So I would certainly recommend this product.

Mary O, Cromwell


Many thanks the wheelchair mac poncho, it fits perfectly.

Sandra L, Hawkes Bay


A note to let you know that my order arrived safe and sound this morning.  I am very pleased with the speed this arrived and the quality of the packaging is awesome.  Also the quality of the product itself looks great.  My daughter is looking forward to many nights of a more comfortable and restful sleep now that her new bed is going to protected.  I will make future purchases from you.  Thank you so much, have a great day.

Angel S, Taranaki


I would like to take this opportunity to say thanks, and recommend the Ergolite wheelchair to any of your customers who are thinking about getting one. The wheelchair has given countless hours of freedom that wouldn't otherwise be available to Mum. She can come shopping with me and come for walks with us along the harbour and park walkways.  Without the wheelchair, Mum would be confined to the house or the car. Plus, it's easy to lift into and out of the boot too and I'm only 5 feet tall.

Andrea B, Tauranga


What wonderful service.  My father-in-law is very happy with the wheelchair cushion.  Really appreciate your help.

Wendy B, Wellington


I came in recently to hire a 4” toilet seat riser, and then to return it on 17th of this month.  At the time I was interested and asked after the Toenail Scissors you had on your wall.  At this time you had received no feedback on this item, but said they sell well.  I came back in last week and bought the scissors and wanted to let you know some feedback in case anyone asks about them in future.  They are great. Can imagine they could be a problem once the blades dull down, but so long as you have a sharpener for them, they would be fine.  I did find that with one angle you do tend to push the blades apart, trying to cut as you normally would.  Easily rectified once you realise what you are doing though and you just have to pull slightly on the handles to keep the blades close together and they work well.  Hope this is of help at some stage. Thank you for a great product which will be very handy over the coming years.

Pauline C, Lower Hutt


Dear Kylie, Sam and other staff, I just want to write and thank you for the attention and help you gave me this morning when I called into your store to purchase a mobility scooter.  I am really grateful to you and appreciated the patience you showed me when I was selecting the scooter to buy.  The scooter was put to good use tonight when I went to the ship’s dining room and for once the journey there and back was done without the undue stress I normally experienced.  Sam was a tremendous help in getting my wife and I back to the cruise ship and I would give him special thanks.  It was a pleasure to do business with you and I thank you very much.

Andy M, Scotland (here at Wellington Port on a cruise stopover)


Thank-you for sending the hernia truss promptly. It has arrived and fits well.

Bruce P, Auckland


Hello Kylie, my flag has arrived and has been fitted to my wheelchair so looks good. Unfortunately it’s a bit too windy here today to enable me to go out to test it but just having it is a bonus. Some of the drivers here in the Wairarapa are a menace where crossings are concerned.

Leslie A, Wairarapa


The cushion has arrived this afternoon as predicted.  Great service, thank you.

Jacqui F, Wellington


Just a quick note to congratulate you on excellent service on your web orders. I ordered a product for an old friend in a rest home and they received it the very next day. Well done guys!

Chris P, Auckland


Thank you for your reply Kylie as to how to tilt the top of a table which we had worked out beforehand - have to make exceptions for two old pensioners!!  Ron is enjoying the table immensely so much easier than a tray on his lap.  Thanks again.

Jeanette M, Waikato


I recently purchased a Padded Shower Stool from your company.  What a pleasure to be greeted on the phone by a most pleasant English speaking lady.  The order was placed on a Friday with the stool arriving as promised on the Monday.  Thank you all.

Jeanette J, Auckland


Many of the things I bought from you about 15 months ago still get heavy use.  The stove element turner is one of my favourites.

Anne M, Wellington


Pleased to let you know that the bed has arrived safe and sound - despite arriving in the middle of a thunder/lightning/hailstorm!! A very dramatic arrival.  It looks good and is very comfortable - very warm! The only thing I would change would be to have chosen a higher headboard as it disappears behind the many pillows I have amassed!  Thanks for your help.

Carol H, Oamar


Because of necessity I'm a customer of Mobility Centre.  I'm still a dedicated customer after six years or more.  I give them the highest merit for their attendant and diligent service I have been given.  I'm a grateful recipient of their service.

Bill C, Lower Hutt


Thank you for your quick service, the seat cane arrived today.

Kay P, Auckland


Thank you for your most efficient and prompt service in sending me a reacher.

Jill B, Wellington


Reacher arrived safely thank you.

Anthony M, Wellington


Thank you, my mother is most delighted with her walker.

Elizabeth C, Nelson


Many thanks for the comfort chair.  Mum was impressed and said it is very comfortable.

Marilyn M, Wellington


Thank you for the very prompt efficient service, the hernia support arrived yesterday after only being ordered on Thursday.

Initial thoughts are that it is more comfortable than I expected to wear and provides great support.
 
Whilst I’m on things positive, must say that your online line system for ordering is among the very best I’ve used (there are some shockers out there!), well done.
 
Thanks again.

Michael T, Kapiti Coast


 

 

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